Job Description
Job Title: Customer Service Executive
Company: BrezQ
Location: Remote (India)
Employment Type: Full-Time
About BrezQ
At BrezQ, we deliver robust Cloud, AI, and enterprise software solutions to businesses globally. We pride ourselves on being deeply customer-centric. As we grow, we are looking for a dedicated Customer Service Executive to serve as the direct link between our clients and our engineering teams, ensuring every client receives exceptional support.
Role Summary
We are looking for a remote Customer Service Executive who is passionate about helping people and possesses strong technical empathy. In this role, you will handle incoming client inquiries, troubleshoot foundational issues, manage support tickets, and ensure our clients experience smooth, reliable post-deployment support.
Key Responsibilities
- Client Support: Respond promptly, professionally, and empathetically to client inquirie...