Customer Service Representative - IW Team
Fortune Brands Innovations
Job Description
An exciting opportunity to join our Customer Service Team as a Customer Service Representative – In Warranty in this exciting part-time (21hours), fixed-term role, until 30 June 2027.
Our Customer Service Team is a vital part of our business, Our objective is to ensure our customers receive an exceptional Customer Journey every time. Our team consists of highly skilled individuals who provide technical information to our customers and ensure the needs of our customers are met. You role will be to provide technical advice, fault finding, and to make appointments for service visits. Working in our fast paced call centre, you will be conversing with our customers either via email or telephone where we aim to resolve any issues at the first point of contact.
What you are already great at:
To Deliver Excellent Customer ...