Customer Service Representative: Intake - Casual

Ottawa Humane Society

Full-time Other-General
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Location
ottawa, on, Canada
Posted
July 08, 2026

Job Description

Customer Service Representative: Intake - Casual

Casual CSR Ottawa, ON, CA

5 days ago Requisition ID: 1217

Salary Range: $24.02 To $27.01 Hourly

Job Purpose

The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS).

Duties and Responsibilities

  • Ensure professional intake and discharge of animals
  • Assess and document the health and behaviour of incoming animals
  • Examine all in-coming animals thoroughly for identification
  • Research all possible avenues to match an animal to its owner
  • Be aware, and make use, of relevant online and community resources
  • Maintain the MAS area, facilities and equipment
  • Accept and manage OHS payments and donations as required
  • Enter and maintain data integrity in Raiser’s Edge and C...