Customer Service Representative - Insurance

Full Time Information and Record Clerks

WORK FROM HOME from ANYWHERE in Mexico

We’re looking for Customer Service Phone Agents with exceptional people skills to join our dynamic team and make a real impact!

WHAT YOU WOULD DO:

We work for an insurance agency based in Arizona and specialize in providing top-notch roadside assistance to drivers in need.

Key Responsibilities:

• Assist policyholders with processing monthly, quarterly, and annual insurance premium payments.
• Provide exceptional customer service while ensuring secure and accurate payment transactions.
• Process policy endorsements, including updates to coverage, insured information, and other policy changes.
• Assist policyholders with policy inquiries, billing questions, and account maintenance requests.
• Verify customer identity and payme...