Location
Coatesville, Pennsylvania, United States
Posted
July 05, 2026
Job Description
A client of Innova Solutions is immediately hiring for aCustomer Support Specialist.
Position type: Full-time, Contract
Duration: 6 months with possible extension
Location: Coatesville, Pennsylvania 19320
Your Mission
As a Customer Support Specialist, you’ll be the heartbeat of our customer experience serving as the trusted point of contact for both internal teams and external clients. From managing orders and resolving inquiries to coordinating repairs, calibrations, and logistics, you’ll ensure every interaction is seamless, efficient, and memorable.
You’ll work closely with cross-functional teams, including labs and logistics, to keep operations running smoothly while delivering exceptional service at every touchpoint.
How You’ll Make an ImpactEngage with customers through phone, email, and occasional face-to-face interactions Provide timely order updates, service status, and s...
Position type: Full-time, Contract
Duration: 6 months with possible extension
Location: Coatesville, Pennsylvania 19320
Your Mission
As a Customer Support Specialist, you’ll be the heartbeat of our customer experience serving as the trusted point of contact for both internal teams and external clients. From managing orders and resolving inquiries to coordinating repairs, calibrations, and logistics, you’ll ensure every interaction is seamless, efficient, and memorable.
You’ll work closely with cross-functional teams, including labs and logistics, to keep operations running smoothly while delivering exceptional service at every touchpoint.
How You’ll Make an Impact