Customer Service Representative

Full-time Information and Record Clerks

Requirements:

Excel - Intermediate or Advanced Required (VLookup, pivot tables, etc.)

Organization and self starter skills are critical



Job Purpose & Responsibilities

The job purpose of the Customer Service Representative is order management from creation to customer delivery while simultaneously maintaining and building relationships with customers by assisting with complaints, questions, and returns; providing information regarding products & services; while also ensuring timely delivery by monitoring the delivery process and raising issues to the appropriate parties when gaps identifying gaps.



JOB SUMMARY

• Build strong customer relationships, loyalty and retention through exceptional sales/service and the presentation, awareness and understanding of our active product portfolio

• Drive customer centricity and growth of existing account base through proactive customer service and customer satisfaction.

Apply Now Similar Jobs