Customer Service Representative - Healthcare Account

Caldwell

Full-time Other-General
Apply Now
Location
davao city, davao del sur, Philippines
Posted
July 24, 2026

Job Description

COMPENSATION & BENEFITS

Up to ₱23,000 monthly basic salary

Performance-based incentives and bonuses

Paid healthcare account training and upskilling programs

Clear career growth opportunities

ROLE SUMMARY

The Customer Service Representative – Healthcare Account will assist customers with healthcare-related inquiries such as benefits, coverage details, claims support, provider information, and account assistance. You will ensure every customer receives accurate information, professional support, and timely resolution of concerns.



WHAT YOU WILL DO

Handle customer inquiries via phone, chat, or email related to healthcare services

Assist with benefits, coverage, claims, and provider information

Provide accurate healthcare plan details and support based on guidelines

Resolve customer concerns professionally and efficiently

Maintain high-quality customer service in every interaction

Document all...