Customer Service Representative

ITW

Full-time other-general
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Location
Hatfield, PA, United States
Posted
July 27, 2026

Job Description

**Job Description:**

The Customer Service Representative plays a key role in supporting daily operations and ensuring customer needs are met in a fastโ€‘paced environment. This position is part of a small, dynamic team and is responsible for maintaining the accuracy and integrity of customer and operational data. The role requires strong attention to detail and the ability to manage multiple tasks simultaneously. Responsibilities include entering, verifying, and managing data with a high level of

accuracy and efficiency. The position also contributes to maintaining organizational workflow by supporting routine processes and addressing dayโ€‘toโ€‘day operational needs.

**Job Duties:** _Duties and responsibilities include, but are not limited to, the following:_

+ Handle inbound calls and provide appropriate responses to customer inquiries.
+ Accurately input customer quotes and sales orders into the system.
+ Process and prioritize incoming orders ...