Location
Baltimore, MD, United States
Posted
July 23, 2026
Job Description
TekSystems is currently hiring for a FULLY REMOTE Customer Service Representative!
MUST HAVE: 2-4 years of recent call center experience! Preferably experience working remotely previously. Must be in the EST time zone!
Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Additional Skills & Qualifications
• An effective communicator who understands the importance of listening and being empathetic
• Problems solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic offi...
MUST HAVE: 2-4 years of recent call center experience! Preferably experience working remotely previously. Must be in the EST time zone!
Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Additional Skills & Qualifications
• An effective communicator who understands the importance of listening and being empathetic
• Problems solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic offi...