Customer Service Representative-Fresh Graduate
Eteam Workforce Private Corporation
Full-time
Other-General
Location
makati, national capital region, Philippines
Posted
July 24, 2026
Job Description
Job Description – Customer Service Representative
Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
Provide accurate information about products, services, and company policies.
Resolve customer concerns and complaints by identifying appropriate solutions or escalating issues when necessary.
Process customer requests, orders, and account updates accurately.
Maintain accurate records of customer interactions in the system.
Follow company procedures and service standards to ensure customer satisfaction.
Collaborate with team members and other departments to resolve customer issues efficiently.
Perform other administrative and customer support tasks as assigned.
Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
Provide accurate information about products, services, and company policies.
Resolve customer concerns and complaints by identifying appropriate solutions or escalating issues when necessary.
Process customer requests, orders, and account updates accurately.
Maintain accurate records of customer interactions in the system.
Follow company procedures and service standards to ensure customer satisfaction.
Collaborate with team members and other departments to resolve customer issues efficiently.
Perform other administrative and customer support tasks as assigned.