Job Description
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.
Ecolab is seeking a Senior Customer Service Agent I to join our team in Hungary. As a Senior Customer Service Agent I, you’ll support specialized and distributor accounts, using your experience and judgment to resolve more complex customer issues. You’ll be a trusted partner to our customers and field associates, handling a steady volume of inbound calls while maintaining accurate records and ensuring every interaction reflects Ecolab’s commitment to service excellence.
How You’ll Make an Impact:
Receive and respond to orders and input into CRM daily
Provide support to specialised and distributor accounts with a focus on accuracy and professionalism
Use sound judgment to resolve customer issues within established policies
Maintain and update custo...