Location
hamilton, on, Canada
Posted
June 06, 2026
Job Description
Make a difference by joining Serco Canada as a Customer Service Agent. This role emphasizes excellent communication and assessment skills to assist applicants throughout the licensing process.
In this position, you will provide crucial support during the Driver Examination Services, including conducting vision tests, knowledge assessments, and managing road test scheduling. Your commitment to safety and operational excellence is vital to ensure applicants receive the best possible service.
Key Responsibilities:
• Deliver customer service during driver examinations
• Conduct examinations and verify applicant eligibility
• Schedule appointments for road tests and licenses
• Collect fees and address any driver record issues
• Maintain compliance with all relevant regulations
Requirements:
• Valid Ontario Class G driver’s license necessary
• At least two years in customer service roles
• Knowledge of traffic laws and regulations
• Intermediate computer p...
In this position, you will provide crucial support during the Driver Examination Services, including conducting vision tests, knowledge assessments, and managing road test scheduling. Your commitment to safety and operational excellence is vital to ensure applicants receive the best possible service.
Key Responsibilities:
• Deliver customer service during driver examinations
• Conduct examinations and verify applicant eligibility
• Schedule appointments for road tests and licenses
• Collect fees and address any driver record issues
• Maintain compliance with all relevant regulations
Requirements:
• Valid Ontario Class G driver’s license necessary
• At least two years in customer service roles
• Knowledge of traffic laws and regulations
• Intermediate computer p...