Customer Service Representative

Robert Half

Temp Information and Record Clerks
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Location
Edmonton, Alberta, Canada
Posted
June 17, 2026

Job Description

Our client is seeking for a detail-oriented Customer Service Representative to join their team in Edmonton, Alberta. This role supports customers by providing first-level assistance, resolving inquiries, and ensuring a positive service experience. The ideal candidate is a strong communicator, highly organized, customer-focused, and able to work effectively in a fast-paced environment while managing multiple priorities.

Responsibilities:

  • Respond to public inquiries regarding online services and account access.
  • Provide first-level support, troubleshoot issues, and resolve routine inquiries.
  • Assist with account updates, access verification, and service guidance.
  • Maintain accurate records through data entry and documentation.
  • Support clients by phone and email with a customer-focused approach.
  • Escalate complex issues to appropriate teams when required.
  • Complete training and onboarding to deliver effective support...