Customer Service Representative Dutch Speaking

Full-time Customer Service

Flowed is Europe's most affordable customer service partner for e-commerce webshops and brands. We help online stores deliver fast, high-quality support to their customers across multiple languages and markets.

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We’re looking for a Dutch-speaking Customer Service Representative.

In this role, you'll handle customer email support for Dutch-speaking webshop customers, helping resolve questions, orders and issues with speed and care.

What you'll do:

• 
  
• Respond to customer emails in Dutch, providing clear, friendly and accurate support
  
• Manage tickets through our helpdesk system (Freshdesk)
  
• Handle order, shipping, returns and product questions for e-commerce clients
  
• Escalate complex cases appropriately and follow internal workflows
  
• Maintain high ...