Customer Service Representative | Direct Hire

Kelly Services

Full-time other-general
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Location
Grand Rapids, MI, United States
Posted
July 13, 2026

Job Description

**Customer Service Representative โ€“ Order Processing Specialist**
Grand Rapids, MI (On-Site)
Mondayโ€“Friday | 8:00 AMโ€“5:00 PM
Salary: $40,000โ€“$55,000 Annually (DOE)

**About the Role**
Our client is seeking a detail-oriented Customer Service Representative to support customer orders from entry through delivery. This role is heavily focused on order processing, data entry, inventory checks, order accuracy, and customer communication.
The ideal candidate enjoys working with customers, has strong attention to detail, and can manage multiple orders while ensuring accuracy and excellent service.
**Key Responsibilities**

+ Process customer orders accurately through internal systems.
+ Review orders for correct quantities, pricing, ship-to information, and product availability.
+ Confirm orders with customers and provide updates on status and delivery timelines.
+ Check inventory levels and communicate product availability.
+ Respond to customer inq...