Customer Service Representative Customer Service Representative Chicago, IL, US, 60631 Jun 22, 2026

Ardagh​​ Group

Full-time Information and Record Clerks
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Location
Chicago, Illinois, United States
Posted
July 08, 2026

Job Description

Role Description:

Oversee customer ordering needs to ensure complete customer satisfaction while managing internal system and inventories needs. Assist management as needed to meet these and other company business objectives.

Key Responsibilities:

  • Follow customer orders to ensure on-time and accurate deliveries.

  • Troubleshoot delivery issues, input appropriate notice of complaints, and forward any other customer related problems to the appropriate people for resolution

  • Work with Sales, Credit and Mfg to satisfy the unique issues related to specialty can orders

  • Maintain customer master info, on-line user info, manufacturing materials, customer cross-reference tables, etc. to ensure a smooth process flow from order to manufacture to invoicing.

  • Monitor artwork flow to ensure approved plates are available as needed for manufacture.

  • Monitor inventories to minimize slow-moving and insure cleanout...