Customer Service Representative (CSR)

Impala Terminals

Full-time Information and Record Clerks
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Location
Rotterdam, South Holland, Netherlands
Posted
June 30, 2026

Job Description

Company

Impala Terminals Group (โ€œITGโ€) facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of 30 strategically located assets and operations in 20 countries, Impala provides critical storage infrastructure services to energy and dry bulk customers around the world. The company manages two global businesses โ€“ Liquid and Dry Bulk storage - and is a joint venture between one of the worldโ€™s largest commodity trading houses, Trafigura, and the global fund manager, IFM Investors.

ITG is a Joint-Ventures between Trafigura and IFM investment fund, owning and operating various assets such as ports, terminals and multimodal logistics assets chains in export driven emerging markets for both liquid and dry cargos.

Main Purpose:

The Customer Service Representative (โ€˜CSRโ€™) supports the execution of our customerโ€™s trade, by handli...