Customer Service Representative (CSR) – Home & Auto Insurance

SimcoHR

Full-time Information and Record Clerks
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Location
Canandaigua, New York, United States
Posted
July 21, 2026

Job Description

Job Title: Customer Service Representative (CSR) – Home & Auto
Location: Hybrid, Canandaigua, NY
Company: Simco Insurance Agency
Compensation: $45,000–$75,000 annually (based on experience)
Employment Type: Full-Time (Hourly)


Position Overview

Simco Insurance Agency is seeking a detail-oriented and client-focused Customer Service Representative (CSR) to support our Home & Auto (Personal Lines) business. This role is essential in delivering an exceptional client experience by managing day-to-day service needs, maintaining strong relationships, and ensuring policy accuracy and responsiveness.


Key Responsibilities

  • Serve as the primary point of contact for client inquiries related to coverage, billing, and claims
  • Provide clear, accurate explanations of policy details, including ...