Customer Service Representative (CSR)

Full Time Information and Record Clerks

Want to work in a stable position within a family-oriented environment? Are you an organized, self-motivated individual who enjoys helping customers and working with a team?

Relief Heating and Cooling is a family-owned and operated HVAC company proudly serving Greensboro, NC — and we’re hiring!

Join the Relief Team today! No experience required. Bring a willingness to learn and we’ll provide paid in-house training to help you succeed.

Some Responsibilities Include:

• Managing inbound and outbound customer calls in a timely and professional manner
• Maintaining and updating customer information accurately in our database
• Resolving customer concerns and ensuring customer satisfaction
• Making outbound follow-up calls to existing customers
• Building and maintaining strong customer relationships
• Dispatching and communicating with technicians throughout the day

Requirements:

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