Customer Service Representative- Content Moderation (CSR- Onsite)- Bacolod, Philippines

Full-time Management & Operations

Customer Service Representative – Content Moderation (CSR – Onsite) – Bacolod, Philippines

Location: Philippines, Bacolod City

Job category: Customer Service Representative (CSR)

Language: English

Overview

Transcom is looking for talented individuals like you to join our awesome team! Be a Content Moderation/Back Office for our Transcom Bacolod site. This role will focus on driving customer satisfaction by reviewing content and providing resolution based on prescribed guidelines, recognizing trends and patterns and raising issues timely, and maintaining extensive product knowledge.

Benefits

• Day 1 HMO
• Meal & Transportation Allowance
• Rice Subsidy
• Clothing Allowance
• 24/7 Teleconsult
• Free Psychologist Consultation
• In‑house & Online Pharmacy
• Scholarship Program
• Retirement Fund
• Free Meal & Medicine (through Transcom’s Tap Card Rew...