Location
davao city, davao del sur, davao del sur, Philippines
Posted
July 16, 2026
Job Description
COMPENSATION & BENEFITS
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid chat support training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Chat Support Representative will assist customers through online chat platforms by answering inquiries, resolving concerns, and providing accurate information in a timely and professional manner.
WHAT YOU WILL DO
Respond to customer inquiries via chat in a timely and professional manner
Provide accurate information and appropriate solutions to customer concerns
Resolve issues efficiently while maintaining a positive customer experience
Maintain high-quality service in every interaction
Document all customer interactions accurately in the system
Escalate complex concerns to the appropriate team when necessary
Meet quality, productivity, and response time targets
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid chat support training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Chat Support Representative will assist customers through online chat platforms by answering inquiries, resolving concerns, and providing accurate information in a timely and professional manner.
WHAT YOU WILL DO
Respond to customer inquiries via chat in a timely and professional manner
Provide accurate information and appropriate solutions to customer concerns
Resolve issues efficiently while maintaining a positive customer experience
Maintain high-quality service in every interaction
Document all customer interactions accurately in the system
Escalate complex concerns to the appropriate team when necessary
Meet quality, productivity, and response time targets