Customer Service Representative

Full-time Management & Operations

On-site - Cebu No Exp Required Bachelor Full-time

Job Description

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Support customers via various communication channels, including phone, email, and chat.
• Document customer interactions and feedback to ensure consistent service quality.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–1 years in a customer service role.
• Skills and Competencies: Strong problem‑solving abilities and technical skills.
• Skills and Competencies: Excellent interpersonal and people skills.
• Ski...