Customer Service Representative
Amtec Staffing
Full-time
Biotechnology Research,Pharmaceutical Manufacturing
Location
carpinteria, ca, United-States
Posted
June 15, 2026
Job Description
Customer Service Representative
Pay rate: $24/hr
Location: Carpinteria, CA; Onsite
Schedule: 8am to 5 pm Monday through Friday
Job Description
- Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network.
- Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders.
- Owns the customer request and experience from initiation to conclusion.
- Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information.
- Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests.
- Resolves product or service prob...