Customer Service Representative

DHL Egypt WLL

Full-time Information and Record Clerks
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Location
Cairo, Cairo Governorate, Egypt
Posted
July 01, 2026

Job Description

Internal applicants are strongly encouraged to apply; Preference will be given to qualified internal candidates wherever possible.


Role Purpose

As a Customer Inquiry Advisor, you will be the face and voice of DHL Express, confidently providing a comprehensive suite of customer service solutions. Your primary goal is to manage shipment bookings, handle inquiries, and provide real-time tracking updates with professionalism and empathy, ensuring every interaction enhances the DHL service experience.


Key Responsibilities