Customer Service Representative

M Human Resource

Full-time Other-General
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Location
baliuag, bulacan, Philippines
Posted
July 14, 2026

Job Description

Customer Service Representative (CSR)



Are you passionate about helping people and delivering excellent customer service? Join our growing team as a Customer Service Representative (CSR)!



Job Responsibilities:

Handle inbound and outbound customer calls, emails, or chat inquiries.

Provide accurate information about products, services, and company policies.

Resolve customer concerns, complaints, and requests in a timely and professional manner.

Maintain a positive customer experience by delivering excellent service.

Document customer interactions and update records accurately.

Meet quality, productivity, and performance standards.

Collaborate with team members and supervisors to ensure customer satisfaction.