Customer service representative

Epsilon Solutions Ltd.

Full-time Other-General
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Location
azcapotzalco, distrito federal, Mexico
Posted
July 24, 2026

Job Description

Role: Bilingual Call Center Agent Location:
AZCAPOTZALCO- Mexico City, Mexico (ONSITE)
Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.
Qualifications β€’
High School diploma completed. β€’
Advanced English level (B2+ and above). β€’ 1+ years of Customer Service, Tech Support or Sales experience. β€’ Strong communication and interpersonal skills. β€’ Problem-solving and conflict resolution skills. β€’ Attention to detail and ability to multitask effectively. β€’ Knowledge of CRM systems and tools preferred. Schedule flexibility.