Customer Service Representative

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Full-time other-general
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Location
Amherst, NY, United States
Posted
July 15, 2026

Job Description

Make a difference.

Shingle & Gibb Automation has an immediate opening for a full-time Customer Service Representative at our Amherst, NY location. If you are a customer service professional looking for an opportunity to grow, Shingle & Gibb Automation has an exciting opportunity for you!

**In this role you will:**

+ Provide customer service in a fast-paced environment.
+ Process quotes and orders for customers including expediting, model, part number and pricing review.
+ Update orders to comply with customer changes.
+ Maintain delivery performance on orders, coordination of information and communication between customer, outside sales and our vendors.
+ Provide timely communication back to the customer through all stages of the quote and order processing.

**What you bring to the table:**

+ Ability to handle high volume of email and telephone interactions.
+ Have excellent verbal and written communication skills.
+ Possess...