Location
Albany, NY, United States
Posted
June 24, 2026
Job Description
Entry-Level Healthcare Call Center Opportunity – Get Your Foot in the Door!
Location: Onsite
Pay: $20/hr
Schedule: Monday–Friday | 9:15 AM – 6:00 PM
Training: 8:15 AM – 5:00 PM (M–F)
Why This Role Stands Out:
+ ✅ No call center experience required
+ ✅ Get your foot in the door with a large national healthcare organization (GDIT)
+ ✅ Strong management support (not your typical call center environment)
+ ✅ Opportunities to grow internally (call center + other departments)
+ ✅ Steppingstone into healthcare + insurance industry
What You’ll Be Doing:
+ Handle inbound calls assisting providers with:
+ Claims, eligibility, and enrollment questions
+ Online portals and system navigation
+ Document and track inquiries in a CRM system
+ Monitor and follow up on open tickets (escalations as needed)
+ Support requests through multiple channels (phone, fax, web too...
Location: Onsite
Pay: $20/hr
Schedule: Monday–Friday | 9:15 AM – 6:00 PM
Training: 8:15 AM – 5:00 PM (M–F)
Why This Role Stands Out:
+ ✅ No call center experience required
+ ✅ Get your foot in the door with a large national healthcare organization (GDIT)
+ ✅ Strong management support (not your typical call center environment)
+ ✅ Opportunities to grow internally (call center + other departments)
+ ✅ Steppingstone into healthcare + insurance industry
What You’ll Be Doing:
+ Handle inbound calls assisting providers with:
+ Claims, eligibility, and enrollment questions
+ Online portals and system navigation
+ Document and track inquiries in a CRM system
+ Monitor and follow up on open tickets (escalations as needed)
+ Support requests through multiple channels (phone, fax, web too...