Customer Service Representative 1.

Full time Information and Record Clerks

Responsibilities:

Provides order status and information support to customers

• Enters customer purchase orders into accounting and scheduling system

• Acts as customer representative to other internal departments

• Acts as corporate representative to the customer

• Works with Sales Engineers to communicate all aspects of customer orders with customer

• Assists the Sales Manager in all duties and other tasks as assigned

• Enters parts orders and confirm with customers

• Generates quotes in business system from Service Reports

• Follows-up on customer to submit purchase orders for service quotes

• Converts quotes to order

• Prepares credit paperwork for review and approval

• Other duties as assigned

Qualifications:

Previous customer service experience in electronics industry preferred

• Strong attention to detail

• Ability to complete tasks independently and meet st...