Customer Service Rep - O'Neal Manufacturing Services
O'Neal Industries, Inc.
Full-time
other-general
Location
Cedar Falls, IA, United States
Posted
July 28, 2026
Job Description
Description
Build A Career That’s Made to Last.
O’Neal Manufacturing Services is one of the largest family-owned metal fabrication companies in the United States. For over 100 years, we’ve built more than just metal – we’ve built trust, careers, and lasting relationships. We are committed to helping every team member grow, learn, and achieve more. Let’s Build Things – Together.
Position Summary: Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication.
Duties and Responsibilities
+ Provide customer support via web chat, phone and/or email.
+ Assist in the preparation of reports and recording keeping regarding E-Commerce sales.
+ Assist sales representatives in expediting and follow ‑ up of orders.
+ Assist with incoming customer calls by directing them to the appropriate individual or ...
Build A Career That’s Made to Last.
O’Neal Manufacturing Services is one of the largest family-owned metal fabrication companies in the United States. For over 100 years, we’ve built more than just metal – we’ve built trust, careers, and lasting relationships. We are committed to helping every team member grow, learn, and achieve more. Let’s Build Things – Together.
Position Summary: Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication.
Duties and Responsibilities
+ Provide customer support via web chat, phone and/or email.
+ Assist in the preparation of reports and recording keeping regarding E-Commerce sales.
+ Assist sales representatives in expediting and follow ‑ up of orders.
+ Assist with incoming customer calls by directing them to the appropriate individual or ...