Job Description
Job title Customer Service Reception Assistant
Job reference R1825
Date posted 08/06/2026
Application closing date 21/06/2026
Location West Suffolk
Salary Starting salary £25,989 - £28,598 per annum (pay award pending) plus excellent employee benefits package
Contract type Permanent
Contractual hours 37 Basis Full time
Department Customer Services
About the role:
We are looking to appoint a fulltime Customer Service Reception Assistant with additional administrator duties to join our team at our West Suffolk House office in Bury St Edmunds.
Responsibilities
The role will involve welcoming visitors that are attending pre-booked appointments or Council meetings. Supporting customers to access the relevant Council support, including promoting the use of self-serve options and providing digital assistance if needed. Transactional and administrative tasks to support the wider Customer S...