Customer Service Officer (West)

Masters Career Consultancy Pte Ltd

Full-time Other-General
Apply Now
Location
singapore, singapore, Singapore
Posted
July 20, 2026

Job Description

About the job Customer Service Officer (West)

Basic Salary: $2,700 + AWS + Variable Bonus

Transport Provided

MNC Logistic Company

Job Scope
  • Ensure customers orders are processed in a timely and accurately manner
  • Ensure reports are submitted on a timely to established customers schedules
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
  • Liaise and update customer closely to resolve customer orders or shipments related issues
  • Ensure all billings are done timely & accurately with all necessary supporting documents
  • Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
#J-18808-Ljbffr