Location
singapore, singapore, Singapore
Posted
July 04, 2026
Job Description
- Attend to walk-in, phone in customers enquires and to promote products and sales. (There will be incentives and Sales commission on top of basic salary)
- Attend to Walk-in, Call-in customers and to book-in their faulty device or process collection via CRM system.
- Ensure all forms or fields are duly filled and signed by customers before booking in device for repair or upon collection
- Provide QC check (using system) to ensure repaired device is in working condition before returning to customer.
- Provide product support to customer eg. guide customers on data transfer from their old to new device..etcs
- To be attentive, patience and able to communicate with customer, and addressing the complaint and providing solutions according to the company's guidelines.
- To work towards achieving Excellent customer's service experience