Customer Service Officer

Equitas Small Finance Ltd

Full-time Other-General
Apply Now
Location
madurai, tamil nadu, India
Posted
July 09, 2026

Job Description

Customer Service Officer - Retail DESIRED RESULT Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines (PRDD) NACH Rejected Cash collections to be less than 10% of billing Disbursement Management (XMS upload and query resolution) FTR to be achieved as per matrix Repayment reminder call for Retail customers On-time closure of DCS summary and maintenance of Key Management Register Post despatch file quality FTR to be achieved as per matrix Management Retail stationery by indenting to OPS on need basis Self Development