Customer Service Officer

Genting Plantations

Full-time Information and Record Clerks
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
July 23, 2026

Job Description

Responsibilities

  • Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily
  • Ensure that the Information Center is clean and tidy
  • Ensure wheelchairs and strollers are maintained in a good condition
  • Attend to daily administrative and cashiering work e.g. opening and closing daily sales
  • Ensure that Savings Passport issued is updated
  • Ensure that all tour group arrivals are handled efficiently
  • Ensure that there is standby parking ticket for lost ticket usage
  • Storing customer’s luggage or belongings
  • Ensure customer grievance / disputes / complaints are handled tactfully and efficiently
    • Requirements
  • Possess at least SPM level or above
  • Minimum 1 year of relevant experience in customer service
  • Strong interpersonal and communication skills
  • Willing to be based at Johor Premium Outlets, Johor

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 23, 2026
    • Application Deadline
      September 01, 2026