Location
durban, kwazulu natal, South-Africa
Posted
July 17, 2026
Job Description
Your Tasks
Order Management, Delivery, Customer Claims
- Responsible for the creation of new Customer accounts and existing customer store extensions by updating customer Master data within SAP
- Pricing maintenance of Customer List price as well as Promotional price in SAP
- Processing of Customer Orders in line with internal OM procedures, LSP routing and Customer delivery requirements
- Responsible to ensure highest Order Quality and Customer Infill by liaising with Customer and Sales to resolve Order errors
- Delivery bookings with customer and LSP to ensure aligned booking confirmations and delivery schedules
- Investigate and resolve all customer queries and implement corrective action to avoid recurrence in a timely manner
- Accountable for the resolution of pricing claims including the financial memo capture in SAP
- Responsible for actioning ‘Failed Deliveries’ with LSP and Customer tim...