Customer Service Officer

Toowoomba Regional Council

Permanent - Full Time, Permanent - Part Time Information and Record Clerks
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Location
Crows Nest, New South Wales, Australia
Posted
July 14, 2026

Job Description


DELIVER
QUALITY CUSTOMER EXPERIENCES TO YOUR
COMMUNITY


Are you passionate about helping others? Do you thrive in a
fast-paced environment where no two days are the same? Hereโ€™s your
chance to make a real difference in the Toowoomba Region by
providing exceptional customer service to the people who call our
community home.


Join the Customer Experience and Engagement
Branch


At Toowoomba Regional Council, our Customer Experience and
Engagement team plays a vital role in keeping our community
informed, connected and supported. Whether itโ€™s through customer
service, internal comms, media liaison, marketing or engagement โ€”
weโ€™re driven by a shared mission: to create great experiences for
everyone we serve.


Youโ€™ll join a diverse and passionate group of professionals who
care deeply about the Toowoomba Region and the people in it.
Together, we make communication meaningful โ€” and customer se...