Customer Service

Hirepool

Full-time Information and Record Clerks
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Location
Napier, Hawke's Bay, New Zealand
Posted
July 03, 2026

Job Description

  • Great on the job training (gain endorsements for using forklifts, diggers, rollers & scissor lifts)
  • 4% Employer Kiwisaver contribution (up to 6% based on length of service)
  • Wide range of employee benefits including free staff hire in our DIY fleet
  • Our team in Napier are looking for a Customer Service person with an interest in tools and machinery. You need to be great with people and have the ability to build positive ongoing relationships with both internal and external customers. To do this you'll need a confident phone manner to field queries and provide advice and also be willing to help out your team in the yard or doing deliveries.

    Any questions, you're more than welcome to contact the Branch Manager, Tony Pyne on 0272760864.

    What you'll learn:

  • How to answer phone queries and raise customer contracts
  • How to offer advice on which tools and machinery are required for different jobs
  • ...