Location
Nantgarw, Mid Glamorgan, United Kingdom
Posted
July 08, 2026
Job Description
Imagine a role where you are at the heart of customer interactions, ensuring every query is addressed with precision and care. As a Customer Services Representative, you will be the linchpin in fostering strong customer relationships, managing everything from orders and deliveries to inquiries and complaints. This role offers the chance to be the voice of the company, making a tangible difference in customer satisfaction and loyalty.
In this dynamic position, you will be the primary point of contact for customers, handling all communication channels efficiently. Your responsibilities will include managing orders, monitoring deliveries, and ensuring timely communication with customers regarding their expected delivery dates. You will also complete customer reports, support new product development projects, and potentially attend customer visits, both on-site and off-site.
Working closely with your CSR colleagues, the Sales team, and other departments, you will ensure a sea...
In this dynamic position, you will be the primary point of contact for customers, handling all communication channels efficiently. Your responsibilities will include managing orders, monitoring deliveries, and ensuring timely communication with customers regarding their expected delivery dates. You will also complete customer reports, support new product development projects, and potentially attend customer visits, both on-site and off-site.
Working closely with your CSR colleagues, the Sales team, and other departments, you will ensure a sea...