Job Description
Customer Service Manager - Hybrid | Head Office, Rackheath, Norwich | Experienced people leader role I Salary from £39,500pa
Do you have what it takes to lead the future of customer experience at Angling Direct?
At Angling Direct, we are on an exciting journey as the UK’s leading specialist fishing tackle retailer and a growing omnichannel business across the UK and Europe. We are looking for an experienced Customer Services Manager to lead, develop and shape our Customer Services function as we continue to grow and put the customer at the heart of everything we do.
This is a high-impact leadership role for someone who knows what great customer service looks like and has the experience, energy and confidence to run a busy customer service operation day to day, while also building it for the future. You will lead and support the team, manage service performance, champion customer insight and help shape a smar...