Customer Service Manager

Quintus Search

Full-time Management & Operations
Apply Now
Location
petaling jaya, selangor, Malaysia
Posted
July 27, 2026

Job Description

Our client is fast growing food ingredient supplier in Malaysia.

Responsibilities

  • Oversee andco-ordinate the delivery activities
  • To ensure that the invoice / DO / shipping document are prepared according to the customer requirements
  • To report on the overall administrative and performance to top management during the ManagementReview Meeting.
  • To ensure the correct and prompt collection from customers
  • Oversee office operation and day-to-day activities.
  • Lead, supervise & delegate tasks to business administrative executive personnel(s).
  • Represent office interests in relationships with external associates (suppliers, customers, government bodies such as FOSIM, Customs)
  • Improve, develop and implement customer service policies to achieve customer satisfactory directions
  • Liase with Accountant, Tax Manager, Audit Manager in monitoring accounts, preparing month end reports and financial forecasts. ...