Location
Middlewich, Cheshire, United Kingdom
Posted
July 06, 2026
Job Description
Role: Customer Service Manager
Salary: up to £40k
Location: Middlewich
Role overview
As Customer Services Manager, you will lead a team based in Middlewich. The succesfull manager would be responsible for managing all day to day client interactions. You will oversee order management, KPI reporting, exception management, forecasting and management information reporting, while playing a key role in the implementation of new technologies including AI-based systems and advanced reporting tools. The Company is a well established Logistics business with a growing portfolio. Due to expansion in the customer support they are seeking an experienced team leader.
What we are looking for
Previous Customer Services or Customer Support experience within a B2B environment.
Full UK Driving Licence.
Management, Team Leader or Supervisory experience.
Experience managing customer portfolios and client reviews.
Experience within transport, logistics or...
Salary: up to £40k
Location: Middlewich
Role overview
As Customer Services Manager, you will lead a team based in Middlewich. The succesfull manager would be responsible for managing all day to day client interactions. You will oversee order management, KPI reporting, exception management, forecasting and management information reporting, while playing a key role in the implementation of new technologies including AI-based systems and advanced reporting tools. The Company is a well established Logistics business with a growing portfolio. Due to expansion in the customer support they are seeking an experienced team leader.
What we are looking for
Previous Customer Services or Customer Support experience within a B2B environment.
Full UK Driving Licence.
Management, Team Leader or Supervisory experience.
Experience managing customer portfolios and client reviews.
Experience within transport, logistics or...