Location
Medellín, Antioquia, Colombia
Posted
July 25, 2026
Job Description
About the Role
Remote | Latin America | Independent Contractor
VA WORKS is seeking a Customer Service Manager to support a fast-growing Appraisal Management Company (AMC).
This is a high-volume, customer-facing role where you'll be responsible for managing inbound and outbound calls, coordinating with appraisers, lenders, loan officers, and internal teams, resolving customer inquiries, and ensuring appraisal orders move efficiently through the process.
If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering exceptional customer service, we'd love to hear from you!
What You'll Do
- Answer a high volume of inbound and outbound customer calls.
- Serve as the primary point of contact for customers throughout the appraisal process.
- Coordinate communication between clients, appraisers, loan offic...