Location
irapuato, irapuato, Mexico
Posted
June 19, 2026
Job Description
**Customer Service Manager - Bilingual (ENG/ESP)**:
- **Irapuato, Guanajuato**_|_Top-tier food industry company - sauces & restaurant products_
We are looking for an experienced **Customer Service Manager** to lead and optimize service strategies for key clients (small, medium, and large accounts). This strategic role will ensure service excellence, client satisfaction, and efficient commercial coordination.
**What You’ll Do**:
- Oversee end-to-end service for commercial clients
- Monitor service quality and propose improvement strategies
- Handle product issues, complaints, and returns
- Build lasting commercial agreements and manage quotations
- Supervise, train, and grow a service team
- Align with Sales for effective client management
**You Have**:
- Bachelor’s degree in Business Admin or similar
- 5+ years managing customer portfolios and service processes
- Strong leadership, decision-making & conflict-resolution skills
- Fluent in **Engl...
- **Irapuato, Guanajuato**_|_Top-tier food industry company - sauces & restaurant products_
We are looking for an experienced **Customer Service Manager** to lead and optimize service strategies for key clients (small, medium, and large accounts). This strategic role will ensure service excellence, client satisfaction, and efficient commercial coordination.
**What You’ll Do**:
- Oversee end-to-end service for commercial clients
- Monitor service quality and propose improvement strategies
- Handle product issues, complaints, and returns
- Build lasting commercial agreements and manage quotations
- Supervise, train, and grow a service team
- Align with Sales for effective client management
**You Have**:
- Bachelor’s degree in Business Admin or similar
- 5+ years managing customer portfolios and service processes
- Strong leadership, decision-making & conflict-resolution skills
- Fluent in **Engl...