Customer Service Manager - Digital Agency

Full-time Other-General

Job Overview

We are looking for a Client Servicing Manager to act as the main point of contact between clients and internal teams. The ideal candidate should have a strong understanding of branding, website development, and SEO, along with the ability to manage client relationships, coordinate projects, and ensure smooth execution from brief to delivery.

This role is suited for someone who can understand client requirements, translate them into clear action points, work closely with creative and technical teams, and ensure that projects are delivered on time with quality.

Key Responsibilities

• Act as the primary point of contact for clients and maintain strong client relationships.
• Coordinate with internal teams including design, development, SEO, content, and marketing.
• Understand client business goals and convert them into actionable digital plans.
• Manage projects related to branding, website development, and SEO campaigns. ...