Customer Service Manager

Logan A/C & Heat Services

Full-time other-general
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Location
Dayton, OH, United States
Posted
July 18, 2026

Job Description

Customer Service Manager | Call Center Operations & Customer Experience | Full-Time | On-Site | Dayton, OH
Lead a high-performing customer service team while shaping the future of customer experience through technology, coaching, and continuous improvement.

Logan Services is seeking an experienced Customer Service Manager to lead our growing Customer Service Department. This role is ideal for a proven leader who enjoys developing people, improving processes, leveraging technology, and delivering an exceptional customer experience.

You'll oversee a team of Customer Service Representatives, drive department performance, optimize customer service operations, and help implement AI-powered customer experience solutions that improve efficiency and customer satisfaction.
Why Join Logan Services?
Since 1969, Logan Services has proudly served homeowners throughout Dayton and has expanded into Columbus, Cincinnati, and Northern Kentucky by putting people first. Our su...