Customer Service Manager

SRS Recruitment Solutions

Full-time sales-and-related
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Location
Colchester, Essex, United Kingdom
Posted
July 05, 2026

Job Description

Vacancy No 5575

Job Title

Customer Service Manager- Building Products- Essex

Job Description

Are you an experienced customer service expert looking for the next step in your career?

If so, we are working with a leading supplier of building products who are seeking to recruit a Customer Service Manager to join their team in Essex.

The Role

This is an exciting opportunity for an experienced Customer Service Manager to lead and develop the Customer Service and Technical Support functions within a market-leading manufacturing business.

This is a highly visible leadership role, responsible for managing and developing a customer-focused team while ensuring an exceptional experience across every stage of the customer journey. Working closely with Sales, Operations, Production, Logistics and Finance, you will play a key role in maximising quotation conversion, improving service performance and driving continuous improvement across the dep...