Customer Service Manager

INGCO PH Traders Inc.

Full-time Management & Operations
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Location
caloocan, metro manila, Philippines
Posted
June 18, 2026

Job Description

On-site - Caloocan 3-5 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Qualifications

  • Graduate ofBusiness Administration, Communications, Management, or any related discipline
  • With solid experience in theBPO sector , preferably handling a supervisory or leadership role
  • Strong exposure tocustomer support operations and team supervision
  • Excellentleadership, communication, and interpersonal abilities
  • Experience in managingcustomer complaints and service enhancement initiatives
  • Familiar withKPI monitoring, performance tracking, and operational reporting
  • Capable of coaching and leadingcustomer support staff
  • Good analytical, problem-solving, anddecision-making skills
  • ...