Location
laval (administrative region), qc, Canada
Posted
June 17, 2026
Job Description
Become a key player at RONA as a Customer Service Manager. This role combines your passion for retail leadership with a strong focus on customer engagement and team success.
With a focus on enhancing customer experiences, this managerial role requires a minimum of five years of personnel management experience. You will oversee staff recruitment, manage the replenishment process, and ensure that merchandising aligns with company strategies. You’ll foster a positive work environment where your team's efforts can shine.
Key Responsibilities:
• Oversee daily operations based on priorities
• Handle customer satisfaction to resolve issues
• Implement merchandising directives from management
• Supervise replenishment and promotional tasks
• Recruit and mentor departmental staff
Requirements:
• 5 years of personnel management experience
• Strong background in managing retail stores
• Resourceful leadership qualities
• Excellent communication abilities
Lea...
With a focus on enhancing customer experiences, this managerial role requires a minimum of five years of personnel management experience. You will oversee staff recruitment, manage the replenishment process, and ensure that merchandising aligns with company strategies. You’ll foster a positive work environment where your team's efforts can shine.
Key Responsibilities:
• Oversee daily operations based on priorities
• Handle customer satisfaction to resolve issues
• Implement merchandising directives from management
• Supervise replenishment and promotional tasks
• Recruit and mentor departmental staff
Requirements:
• 5 years of personnel management experience
• Strong background in managing retail stores
• Resourceful leadership qualities
• Excellent communication abilities
Lea...