Customer Service Manager at E.B. Horsman

E.b.-Horsman-

Full-time Management & Operations
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Location
brooks, ab, Canada
Posted
July 13, 2026

Job Description

Elevate customer satisfaction as a Customer Service Manager at E.B. Horsman & Son in Cranbrook, BC. Focus on exceptional service, team leadership, and supplier relationships within a supportive environment.

This full-time, permanent role requires leadership skills and a customer-focused mindset. E.B. Horsman & Son values building strong relationships with both customers and suppliers, aiming to drive organizational success. You will ensure accurate inventory control and uphold product quality standards while motivating and mentoring your team.

Key Responsibilities:
• Provide exceptional customer service with professionalism
• Maintain strong relationships with suppliers for smooth operations
• Drive organizational success through coordinated efforts
• Lead and mentor the branch team towards performance goals
• Ensure accurate inventory control and product quality standards

Requirements:
• 5+ years in electrical ...